FAQs

Got questions? We've got answers...

Are FRESH 32 toothbrush heads recyclable and sustainable? +
Yes, FRESH 32 toothbrush heads are 100% recyclable. Our replaceable head design helps reduce waste, while durable metal handles and plastic-free packaging make FRESH 32 an eco-friendly choice. We’re also developing a system for customers to collect used heads and send them back to us for recycling. Once it's ready, we’ll make sure to notify everyone – because caring for the planet should be as simple as caring for your smile!
Any tips for new FRESH 32 users? +
Start with gentle pressure – let the 3D Bristle Dynamics™ and TPU bristles do the work. Pair your toothbrush with our toothpaste tabs for a thorough clean and fresh breath. For complete care, add dental floss and mouthwash tabs to your routine.
Are FRESH 32 products suitable for vegans? +
Yes, all our products are 100% vegan and cruelty-free. We carefully select ingredients that align with our commitment to sustainability and ethical production.
Are FRESH 32 toothpaste tabs safe for sensitive teeth? +
Yes, our toothpaste tabs are formulated with natural, gentle ingredients that are safe for sensitive teeth. They do not contain harsh chemicals or abrasives, ensuring a comfortable and effective cleaning experience.
Are refill packs available for mouthwash tabs? +
Yes, we offer refill packs in recyclable bags, designed to fit your original jar. This way, you reduce plastic waste while keeping your oral care routine eco-friendly.
Are refill packs available for toothpaste tabs? +
Yes, we offer refill packs for our toothpaste tabs. They come in recyclable bags, making it easy to refill your original jar while minimizing plastic waste.
Can I buy it for someone else? +
100%. It’s a perfect gift - just send them the code.
Can I email you? +
Absolutely! We’d love to hear from you. If you have any questions, feedback, or just want to say hello, feel free to reach out to us via email. You can find our contact information on our website’s Contact Us page. We’re here to help and will aim to get back to you within 24 hours.
Can I share the gift card with someone else? +
Yes! Every card has a unique code - it’s transferable and sharable.
Can I split the value across multiple purchases? +
Absolutely. Use as much or as little as you like — we track your balance. You can use it for as many purchases as you'd like.
Can I travel with FRESH 32 products in my carry-on? +
Absolutely! Our toothpaste and mouthwash tabs are solid, making them TSA-friendly. The silk travel bag keeps your toothbrush protected and hygienic on the go.
Can I use FRESH 32 mouthwash tabs daily? +
Yes, our mouthwash tabs are designed for daily use. Their gentle formula ensures fresh breath and effective cleaning without irritating your mouth.
Can I use the DeepClean toothpaste with other toothbrushes? +
You can, but it’s specifically formulated to activate best with our TPU bristles and 3D Bristle Dynamics™. For maximum results (and comfort), we recommend using it with the FRESH 32 brush.
DeepClean X 3D Bristle Dynamics™ +
DeepClean toothpaste is specially formulated to maximize the performance of FRESH32’s 3D Bristle Dynamics™ technology. Its smooth, low-abrasion texture enhances the glide and flexibility of TPU rubber bristles, allowing for a deeper, more effective clean without damaging enamel or irritating gums. It’s the perfect match for a gentler, smarter brushing experience.
Do FRESH 32 mouthwash tabs contain alcohol or harsh chemicals? +
No, our mouthwash tabs are made from 100% natural ingredients without alcohol, synthetic chemicals, or artificial additives. They are formulated to provide a refreshing and gentle oral care experience.
How do I clean the FRESH 32 silk travel bag? +
Our silk travel bag is machine washable on a gentle cycle. For best results, air dry to maintain the softness and durability of the fabric. Avoid using bleach or harsh detergents.
How do I use FRESH 32 toothpaste tabs? +
Simply pop a toothpaste tab into your mouth, chew it gently, and start brushing with your FRESH 32 toothbrush. The tab will foam up, providing a thorough clean and fresh breath. Rinse as usual when finished.
How do I use FRESH 32 mouthwash tabs? +
Take one tab, chew it until it breaks down, take a sip of water and swish the mixture around your mouth for about 30 seconds. Spit out the liquid and enjoy a clean, fresh feeling.
How do I use my FRESH 32 toothbrush? +
1. Start by wetting your FRESH 32 toothbrush under running water. 2. Pop a FRESH 32 toothpaste tab in your mouth, chew lightly, and then start brushing. 3. Use light pressure and let the TPU bristles do the work – no need to press hard. 4. Clean your toothbrush head thoroughly after use. For the best experience, pair your brushing with our dental floss and mouthwash tabs. FRESH 32 makes oral care simple, effective, and refreshing!
How long does the DeepClean Duo last? +
One toothpaste tube typically lasts 4–6 weeks with regular use. Brush heads are recommended to be changed every 8–12 weeks. The metal handle is built to last for years.
How long is the gift card valid? +
Forever. There’s no expiration date. Yes, even if you forget about it for 5 years.
How often should I use FRESH 32 dental floss? +
For optimal oral health, we recommend flossing once a day. Regular use helps prevent plaque buildup, reducing the risk of gum disease and keeping your breath fresh.
How will I feel after using the FRESH 32 toothbrush? +
Imagine brushing your teeth feeling more like a soothing ritual than a routine chore. That’s what FRESH 32 is all about – comfort, freshness, and an effortless clean. Our TPU bristles gently massage your gums while effectively removing plaque, leaving your mouth feeling clean, polished, and revitalized – without any irritation or discomfort. You’ll notice the difference right away: smoother enamel, fresher breath, and a pleasant, satisfying brushing experience. FRESH 32 is designed to make oral care something you actually look forward to – every single day. No harsh bristles, no gum irritation – just a fresher, healthier smile.
Is DeepClean Duo better than buying the products separately? +
Yes. DeepClean Duo is designed as a complete oral care system. The toothpaste formula is optimized for our TPU bristles, making the combo more effective together than apart - and the bundle saves you money, too.
Is DeepClean toothpaste safe for bleeding gums? +
DeepClean is formulated with natural, gentle ingredients that are safe for sensitive gums. Its low-abrasion formula protects enamel and soothes gum tissue, while active ingredients like Erythritol and Mentha Arvensis Leaf Oil help fight bacteria and support healthier gums. DeepClean delivers a deep, effective clean without causing irritation.
Is FRESH 32 dental floss suitable for sensitive gums? +
Yes, the smooth, flexible texture of our floss is designed to minimize irritation, making it ideal for people with sensitive gums. It effectively removes plaque and food particles without causing discomfort.
Is FRESH 32 toothbrush worth the price? +
Definitely. We focus on advanced technology, sustainable materials, and premium quality to deliver exceptional performance. With replaceable heads and a lifetime warranty on the toothbrush handle, FRESH 32 offers a cost-effective, long-term investment that’s built to last.
Is the silk travel bag suitable for other toothbrush brands? +
Yes, the FRESH 32 silk travel bag is designed to fit most standard toothbrush sizes, making it versatile for various brands while ensuring a hygienic, stylish storage solution.
Is this bundle safe for sensitive gums and enamel? +
Absolutely. Both the toothpaste and brush are designed to be ultra-gentle, low-abrasion, and ideal for anyone with gum issues, enamel sensitivity, or irritation from standard products.
Is toothbrush suitable for sensitive and bleeding gums? +
Absolutely. Addressing gum health was our main goal when designing the FRESH 32 toothbrush. With gum issues on the rise globally, we realized that the market lacked a truly suitable solution – most toothbrushes use rigid nylon bristles that can cause irritation and bleeding. Our answer? TPU rubber bristles. These innovative, flexible bristles gently massage gums, reducing bleeding and discomfort while providing a thorough clean without extra pressure. FRESH 32 is crafted to support gum health, offering a softer, more effective brushing experience that’s truly one of a kind.
What do dentists say about FRESH 32? +
Dentists are genuinely impressed with FRESH 32. They praise our products for their innovative approach and effective cleaning, especially highlighting the gentle yet thorough performance of our 3D Bristle Dynamics™ and TPU rubber bristles – a game-changer for patients with sensitive gums. Many dentists were involved in the development process, ensuring our toothbrushes meet the highest oral care standards. Plus, more and more dentists are reaching out to us because they see positive results in their patients oral health. FRESH 32 is quickly becoming a trusted choice among dental professionals.
What ingredients do you use? +
Our toothpaste and mouthwash tabs are made from natural ingredients, carefully selected for their safety and effectiveness. We avoid unnecessary chemicals, artificial additives, and harsh preservatives to ensure a gentle, refreshing experience without compromising your oral health. Each ingredient is thoroughly tested and certified, meeting the highest quality standards. You can trust that our tabs are safe for daily use, supporting fresh breath, clean teeth, and healthy gums – all while being eco-friendly and convenient.
What ingredients do you use? +
DeepClean toothpaste combines natural ingredients and multifunctional actives for a deep clean, stronger enamel, and healthier gums. We avoid unnecessary chemicals and harsh abrasives, focusing on safe, effective, and certified ingredients. Designed for daily use, DeepClean supports fresher breath, cleaner teeth, and a naturally stronger smile.
What is FRESH 32's return and warranty policy? +
We want you to love your FRESH 32 experience. If you're not completely satisfied, we offer a hassle-free 15-day money-back guarantee. Plus, our toothbrush handles come with a lifetime warranty, so you can count on durability and long-term use. Quality and customer satisfaction are our top priorities.
Why choose FRESH 32? +
FRESH 32 is changing the game in oral care. We’ve combined cutting-edge technology, sustainable design, and top-quality materials to create a toothbrush that truly stands out. Our 3D Bristle Dynamics™ technology, featuring TPU rubber bristles, offers a superior brushing experience – gentle on gums, tough on plaque, and perfect for polishing enamel. Unlike traditional nylon bristles, TPU is more effective, more comfortable, and better suited for oral health. With durable, long-lasting handles and plastic-free packaging, FRESH 32 isn’t just a toothbrush – it’s a commitment to quality, innovation, and a healthier planet. Upgrade your routine with the future of brushing!
What makes DeepClean toothpaste so special? +
DeepClean toothpaste is a next-generation upgrade in oral care. Powered by natural ingredients and breakthrough technology, it delivers a deeper clean, stronger enamel protection, and long-lasting freshness. With its smooth, low-abrasion formula, DeepClean is tough on plaque but gentle on gums - giving you a healthier, fresher smile with every brush.
What makes FRESH 32 a sustainable choice for oral care? +
FRESH 32 products are designed with sustainability in mind. From recyclable toothbrush heads and eco-friendly packaging to natural, biodegradable ingredients, we minimize environmental impact while maximizing oral health benefits.
What makes FRESH 32 dental floss different from conventional floss? +
Our dental floss is made from durable, eco-friendly materials that glide smoothly between teeth without irritating gums. Unlike conventional floss, FRESH 32 floss is designed to be tough on plaque while being gentle on sensitive areas.
What makes FRESH 32 different from nylon toothbrushes? +
1) Gentle and Effective - TPU bristles are soft and flexible, providing a thorough clean without irritating gums. Unlike rigid nylon bristles, TPU adapts to your teeth and gums, minimizing pressure and reducing the risk of gum damage. 2) Superior Material - TPU is more durable and hygienic compared to nylon. It doesn’t fray or harden over time, maintaining its effectiveness for longer. Plus, it’s less prone to bacterial buildup, keeping your brushing routine cleaner. 3) Polishing Effect - TPU bristles naturally polish enamel for a smooth, bright finish, unlike nylon which can be abrasive and cause micro-scratches on the tooth surface. 4) No Microplastics - Unlike nylon, TPU does not produce microplastics during brushing, ensuring a safer and healthier oral care routine. You don’t have to worry about ingesting tiny plastic particles while maintaining your dental hygiene. Bottom line – FRESH 32 isn’t just a better toothbrush, it’s a smarter, healthier choice for your oral health. Say goodbye to harsh nylon and experience the future of brushing!
What makes FRESH 32 different from sonic or electric nylon toothbrushes? +
1) Gentle and Safe - Unlike sonic or electric toothbrushes that can be too harsh for sensitive gums, FRESH 32’s TPU bristles are soft, flexible, and naturally gentle. They effectively clean teeth without causing irritation or bleeding, making them ideal for gum health. 2) Controlled Pressure - Sonic and electric brushes can apply excessive force, leading to enamel wear and gum recession. FRESH 32’s manually guided design allows for better control, minimizing the risk of damage while still delivering a thorough clean. 3) Material Innovation - Most electric toothbrush heads use nylon bristles, which can shed microplastics and harden over time. FRESH 32 uses TPU bristles that maintain their softness and don’t produce microplastics, offering a healthier and more sustainable choice. 4) Eco-Friendly Design - While electric toothbrushes generate electronic waste and require frequent charging, FRESH 32’s durable metal handle lasts a lifetime, and the recyclable TPU heads reduce environmental impact. In short – FRESH 32 is designed for comfort, safety, and sustainability, without sacrificing cleaning power. It’s a more thoughtful, healthier alternative to conventional electric or sonic brushes.
What makes FRESH 32 toothpaste tabs better than regular toothpaste? +
Our toothpaste tabs are made from 100% natural ingredients, free from unnecessary chemicals and artificial additives. They are compact, travel-friendly, and reduce plastic waste thanks to their recyclable packaging. Plus, they offer the perfect balance of freshness, cavity protection, and gentle gum care.
What makes FRESH 32 toothpaste tabs so special? +
Our toothpaste tabs are a game-changer in oral care. Made from natural ingredients, they’re free from unnecessary chemicals and artificial additives. Easy to use and travel-friendly, they deliver the perfect balance of freshness, cavity protection, and gentle gum care – all in one small, powerful tab.
What materials do you use, and are they safe? +
At FRESH 32, we prioritize quality and safety in every product. We use only premium, sustainable materials that are carefully selected and rigorously tested. Each material is certified to meet the highest safety and performance standards, ensuring effective oral care without compromising your health or the environment. Our durable handles are built to last, and all components are designed to be recyclable. You can feel confident knowing that FRESH 32 products are not only safe but also environmentally responsible.
What's the deal with subscriptions? +
We’re working on it! At FRESH 32, we know that consistent use is key to maintaining great oral health, and we’re preparing a subscription model to make it even easier. You’ll soon be able to choose a plan that fits your routine – whether it’s monthly or quarterly – with great savings compared to one-time purchases. Plus, managing your subscription will be simple and hassle-free right from our website. We’ll make sure to notify everyone once it’s ready, so stay tuned!
Where can I use it? +
On everything at www.fresh32.eu - from brushes to toothpaste tabs and new products that are on the way with your help.
Why choose a silk travel bag over a plastic case? +
Silk is breathable and helps keep your toothbrush dry and odor-free, unlike plastic cases that can trap moisture and lead to bacterial growth. Plus, it’s lightweight, elegant, and sustainable.